Privacy Policy

Last updated: 16 October 2026

Draft for review. This document has not been legally certified. Check it against the business's actual data practices and UK law before relying on it. Highlighted items need completing.

1. Who we are

Proactive Outsourcing ("we", "us") provides recruitment outsourcing, HR support and payroll administration services to UK businesses. We are the controller of personal data collected through this website. Registered company name, number and address: [to be added]. ICO registration number: [to be added, if registered]. Contact: asher@proactiveoutsourcing.com.

2. Scope

This notice covers visitors to this website and people who contact us. When we handle candidate or employee information on behalf of a client, we act on that client's instructions under a written agreement, and the client's own privacy notice applies.

3. What we collect

Enquiry details you give us: name, work email, company, phone number (optional), customer type, service of interest and your message.
Messages you send by email, phone or WhatsApp, including your phone number.
Technical data such as IP address and browser type, held in our hosting provider's server logs.

4. Why we use it and our lawful basis

To reply to your enquiry and discuss our services: legitimate interests, and steps you ask us to take before a contract.
To provide our services and manage our relationship with you: contract.
To keep records and meet legal duties: legal obligation.
To keep the website secure and prevent spam: legitimate interests.

We do not send marketing emails unless you ask us to or agree to receive them. You can opt out at any time.

5. Who we share it with

Our website hosting and email providers: [name providers].
WhatsApp (Meta), if you choose to contact us there. Their own privacy policy applies.
Google, which supplies the fonts used on this site and receives your IP address when the page loads.
Professional advisers or authorities where the law requires.

We do not sell personal data. Some providers may process data outside the UK; where they do, we rely on appropriate safeguards such as UK-approved transfer mechanisms.

6. How long we keep it

Enquiries that do not lead to a contract: [12 months, confirm]. Client records and contracts: [6 years, confirm]. We delete or anonymise data when it is no longer needed.

7. Security

Form submissions are sent over HTTPS, stored in a non-public location and accessible only to authorised people. No system is completely secure, so please do not send sensitive personal data through the contact form.

8. Your rights

You can ask to access, correct or delete your data, restrict or object to its use, or ask for a copy in a portable format. Email us at the address above. If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

9. Changes

We will update this notice when our practices change and show the date above.